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NextHealth was huge in helping us feel very comfortable with the propensity score and the matching of comparing cohorts…which makes us really comfortable with calculating the ROI. If we are sitting down in front of a large account, we need to be very confident with the integrity of the case study.
The findings indicate that the advocacy model worked well. Coupled with the ability of NextHealth’s platform to dig deep, our longstanding client saw a clear path to move forward and expand the advocacy program to their general population.
We truly care about our members with a goal of providing “Human Care”. Our work with NextHealth is advancing that goal in our commercial population to deliver personalized care when and how they need it.
No one gets a program right the first time. Having a platform to enable continuous measurement ensures that we keep adding value, bit by bit.
Inbound customer service programs are another arrow in our quiver of options to influence people to make optimal choices and fully utilize their health plans, and NextHealth’s scalable platform makes rapid and detailed evaluation of member outcomes and decisions earlier.