The Top 3 Reasons Health Plan Members Make Bad Choices and How to Fix it in 2022

Health plan members make important health choices every day. All too often they make the wrong choices- the result is sub-optimal care and higher costs for the payer, provider, and patient.

Join our Chief Medical Officer, Michael Poku, MD, and our Senior Director of Client Programs and Analytics, Geoff Urland, Ph.D., as they take a deep dive into the top 3 reasons members made bad choices in 2021 and how to fix that in 2022.

In this 45- minute webinar, you’ll learn:

  1. The key factors that impede better member choices
  2. The clinical and financial impact potential of better choices
  3. The path forward to help members make better choices in 2022

This will be a powerful session driven by data and outcomes from real-world member decisions.


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